StayNRI support
We can help with account access, sync, backups, the Travel Assistant, feedback, and general app problems. StayNRI provides planning estimates and cannot provide legal or tax advice.
Contact support
Email admin@globalonlinesolutions.in from the address connected to your StayNRI account when possible.
Tell us the app version, your device type, what you expected, and what happened. Do not send passwords, backup passwords, verification codes, passports, payment details, tickets, or private Travel or Assistant content unless support specifically explains why it is needed.
Try these steps first
- Check that the device has an internet connection.
- Close and reopen StayNRI. Your protected local data is not deleted by restarting the app.
- Open Settings, then check the app version and the relevant account, Assistant, backup, notification, or location status.
- If sync needs review, choose Merge safely unless you intentionally want to replace the device copy.
- Before reinstalling or clearing app storage, create an encrypted backup and keep its password somewhere safe.
Privacy and account controls
- Read the Privacy Policy.
- Delete a StayNRI account and its cloud data.
- Turn optional location suggestions, notifications, crash reports, or product-improvement participation off from Settings.
- Export Travel data or create a password-protected encrypted backup from Settings.
Operator
Global Online Solutions
Madhapur, Hyderabad, Telangana, India